Hardware Product Policy:
For hardware related products there is a replacement of the products for 30 days and for the refund it’s for 21 days only.
Software Product Policy:
- Return, refund and cancellation policy: Our policy is not to offer refunds on Digital Products. You should consider your situation to be a special circumstance then please get in contact with us and we shall consider your individual request. In the event that we do issue a refund, your access to the Digital Products will be revoked.
- Delivery policy: Digital Products bought through online. So it will be considered delivered when it get installed in your computer successfully.
- We provide no guarantee of availability of the web server or hosting of the Digital Products.
- Any Digital Products which are purchased on a subscription basis will be subject to the following:
* “Annual” subscriptions will be charged each month on the same day as the day of the month when subscription was first activated.
* “Biennial” or “triennial” subscriptions will be charged each year on the same day and month as the day and month as when subscription was first activated.
- When you purchase access to the Digital Products you are purchasing a non-transferable, non-exclusive right to access the information. You may not publish or share the Digital Products or your login details with anyone else.
Due to the nature of digital distribution of active license codes, Microten Solutions can not offer refunds or exchanges for products once delivered and activation/license key has been viewed. All licensing sales are final.
You may request a refund if you have not yet retrieved the activation/license key from our system. If you have already retrieved the activation/license key, NO REFUNDS will be granted. Please make sure the software works on your system before retrieving the activation/license key.
Use of Website
By using the Microten Solutions website (“Website”), you agree to the following terms and conditions of use (“Terms”) and assume full responsibility and risk for your use of this Site and any services or information contained herein. If you do not agree to the Terms of this Website, you should immediately stop utilizing this Website.
By using this Website, you acknowledge that the content here, including these Terms, may change at any time without any requirement on the part of Microten Solutions to provide notification prior to the changes nor notification after the fact. All users are responsible for reviewing the Terms and content of this Website for changes. Your continued use of this Website after any modification to the Terms or content of this Website shall be construed as your acceptance of the revisions.
By using this Website, you agree that you will use any services or content of this Website for lawful purposes only. You are prohibited from using this Website to acquire, transfer, store or otherwise move any information, data, content, or material in violation of any US, Singapore or international law (including law pertaining to intellectual property).
By using this Website, you agree that you will not use any services or content of this Website for any commercial purposes without explicit written permission from Microten Solutions. Conditional exceptions for the commercial use of this Website are granted to Microten Solutions members currently in good standing; please consult the Microten Solutions membership terms for more information.
Ownership of Website Content and Intellectual Property
The content and intellectual property on this Website belongs to Microten Solutions or attributed Microten Solutions content providers and licensees and protected under Singapore and international law. Content includes but is not limited to: information, data, images, video, trademarks, service marks, industrial designs, logo, and other material and services, both copyrighted and non-copyrighted.
“Microten Solutions” and all associated trademarks, service marks, ownership designations and logos are the property of Microten Solutions. Such markings may not be used without the explicit written permission of Microten Solutions. You may not combine or otherwise modify Microten Solutions markings to affiliate the Microten Solutions markings with that of another party to imply a relationship between Microten Solutions and the other party. All other trademarks, logos or slogans not owned by “Microten Solutions” that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by “Microten Solutions”.
The content of this Website may not be reproduced, downloaded, screen captured, disseminated, published or otherwise transferred in any form or by any means, without the explicit written permission of Microten Solutions. Unauthorized activities involving Microten Solutions Website content may be a violation of Singaporian or international law, and subject to criminal and civil prosecution. By visiting this Website, you do not acquire or obtain by implication or otherwise, any license or right or permission to use or make additional copies of any Microten Solutions Website content. You agree not to display or make use of any Microten Solutions Website content in any manner, including but not limited to for commercial purpose, without explicit written permission from Microten Solutions.
By submitting material for display on the Microten Solutions Website, you agree not to submit any content that is illegal, indecent, profane (either directly or indirectly through partially obscured words, letters, phrases, terminology or similar wording), threatening, defamatory, derogatory, or otherwise injurious to Microten Solutions or third parties. No business solicitation may be made on the Microten Solutions website without explicit written permission from Microten Solutions.
You also agree that you will not provide personal or confidential information about third parties, or infringe on the privacy rights or dignity of third parties. You further agree that you will not submit materials that consist of or is intended to support, disseminate or otherwise promote malicious software code, including unsolicited electronic mass mailing (“spam”), regardless of the intention or message of the activity or material. As with Website User Account, submission of material to Microten Solutions may not involve any attempt to misrepresentation affiliation or standing with Microten Solutions or any third party, and may not involve the impersonation of any Microten Solutions personnel or any third party.
All material you submit to Microten Solutions become the property of Microten Solutions without any onus on the part of Microten Solutions to provide any acknowledgement for your submission. You hereby grant to Microten Solutions a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable, sub-licensable and assignable right to use, edit, modify, adapt, translate, edit, and reformate any material in which you may be deemed to continue to hold any ownership right as necessary and for any purpose, anywhere in the world, including into those forms that may constitute advertising.
By using this Website, creating an Microten Solutions Website user account, and otherwise posting or submitting content to Microten Solutions, you understand and agree that any material, ideals or communications you transmit in any manner and for any reason will not be treated as confidential or proprietary.
You understand and agree that you will avoid submitting any suggestions, materials, ideas or creative concepts for new, modified or different products or services to this Website. Failure to comply will result in the unsolicited material being deemed to be the full property of Microten Solutions with all associated rights and privileges, without compensation to you. Microten Solutions shall not be liable for the open disclosure or use of unsolicited material for commercial purposes or otherwise.
This Website has features a privacy statement setting forth how information collected about you is collected, used and stored. Your use of this Website constitutes understanding and agreement with our Privacy Statement. You further acknowledge and agree that the Website may use your personal information in the manner described in or Privacy Statement.
Third Party Website
This Website may be linked to third-party websites which are not owned by, maintained by, known by or affiliated with Microten Solutions. Microten Solutions does not sponsor, endorse, approve, certify, or control those websites and is not responsible for the contents of such sites. Those sites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of Microten Solutions. Microten Solutions makes no representations or warranties about the content, completeness, or accuracy of those third party sites or information located on such sites. Such links does not constitute or imply endorsement, recommendation, or favoring by Microten Solutions.
Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the e-mail address you provide to us. If we cancel an order or part of an order that we’ve already charged you for, we’ll refund you the full amount of the canceled portion of the order.
The headings in these Terms are for your convenience and reference. These headings do not limit or affect these Terms. These Terms, together with those items made a part of these terms by reference, make up the entire agreement between you and Microten Solutions relating to this Website, and replace any prior understandings or agreements (whether oral or written) regarding this Website. If a court finds any of these terms to be unenforceable or invalid, that term will be enforced to the fullest extent permitted by applicable law and the other terms will remain valid and enforceable. This Website and any promotions contained thereon are void where prohibited.
For any customer enquiries, please email firstname.lastname@example.org
By using this Website, you understand that these Terms constitute a binding Agreement between you and Microten Solutions.